Just a note of appreciation, and hope.

We’d like to take a few minutes to look back on the past 13 months, and share our unique experience with you.

In March of 2020, we anticipated that it would be a long time before the COVID-19 pandemic would be over. We closed our front door and took a few days to figure out how to adjust our operation so that we could continue to serve our customers in the safest way possible. That meant using the walk-up window exclusively, and eventually shifting to an advance ordering and payment process.

One of the first things we noticed was that our core customer base–mostly business professionals–were no longer working in the offices near the bakeshop. That meant we had to identify who our new customers would be, and what they would want from us. Turns out we gained a whole new clientele from the nearby community, and modified our menu to suit their needs. Comfort food and family style meals seem to be what gets people through long winters and difficult times.

Now we’re welcoming spring and all that it brings. Many of us are getting vaccinated, and restrictions on restaurants are being lifted. We know it’s exciting to think about getting back to the days of visiting your neighborhood favorites and grabbing a cup of coffee, or a hearty lunch.

But as we all navigate this next phase, not every business is operating in the same way. We’ve been able to stay the course because we’ve remained careful, not just in the workplace but at home as well, and we plan to continue that way.

We believe our customers appreciate our methods, and they trust us to keep their health and safety in mind as we move forward. Please be patient with us, and give us your feedback as well. We want to hear from you.

Thank you so very much!
Gail and Dina